Zebra Service

Zebra OneCare Essential 5 Years — Keep Your TC22 Running

The Zebra OneCare Essential is Zebra's own service agreement for the TC22 handheld terminal. It gives you five full years of covered maintenance through Zebra's official service network, so when something goes wrong you know exactly who fixes it and what it costs — nothing extra, nothing negotiated on the spot.

One condition to keep in mind: the agreement must be purchased within 30 days of the device. Miss that window and you lose the option to add full coverage from day one.

What the agreement covers

OneCare Essential covers faults that arise during normal daily use. It also includes standard maintenance for the extended battery and the BLE battery, so you do not need a separate arrangement to keep those components in working order.

Why it matters when the terminal is in daily use

A TC22 sitting on a shelf is one thing. A TC22 that your staff pick up every morning in a stockroom, shop floor, or delivery operation is another. When a handheld terminal breaks at the wrong moment, the whole workflow stops — orders go unscanned, shelves go unchecked, deliveries get delayed.

With OneCare Essential in place:

• ·Repairs go through Zebra's own technicians using genuine parts — no guesswork about whether a third-party fix will hold
• ·You are not negotiating a repair quote mid-crisis; the scope and cost are already agreed
• ·Battery maintenance is bundled in, so that is one less thing on the to-do list

Who this is for

This agreement suits any SMB that relies on the Zebra TC22 day in, day out and wants maintenance costs that are predictable from the start. Cafés running tableside ordering, retailers doing stock counts, workshops tracking job cards — if the TC22 is part of how the day runs, it makes sense to protect it properly.

Activate within 30 days

The 30-day activation window is a hard limit set by Zebra. If you have recently purchased a TC22, now is the time to sort this out. Get in touch with Vaivatta and we will handle the activation and make sure your device is covered from the beginning.