Zebra Service, 5 years

Zebra OneCare Essential — 5-Year Service Plan for the MC9300 Handheld Terminal

When your MC9300 is working hard every day in a warehouse, shop floor, or logistics environment, a breakdown cannot afford to cost you a week of productivity. Zebra OneCare Essential is Zebra's own service programme, designed to keep your MC9300 in full working order for the long haul — and to get it back to you fast if something goes wrong.

What the plan covers

• ·Comprehensive repair coverage: The plan covers faults that arise from normal daily use, so you are not hit with unexpected repair invoices when a device develops a problem mid-shift.
• ·Maximum 3-day turnaround (TAT): Once your device reaches the service centre, Zebra returns it repaired within three days on average. Your team is not left without a device for weeks.
• ·Five full years of cover: One plan, no annual renewals. The MC9300 is built for a long service life, and this agreement matches it — your device is covered for its entire typical working lifespan without you having to remember to renew.

Who this is for

The MC9300 is a rugged handheld built for demanding environments where the terminal is picked up, dropped, scanned, and carried all day. If your team relies on it daily — for stock counts, goods-in, or point-of-sale scanning — a service agreement means one fault does not bring operations to a halt.

This plan is particularly well suited to small and medium-sized businesses that do not have an in-house IT team to manage repairs and vendor negotiations. You buy the cover once, and if something breaks, the process is straightforward.

Important: activate within 30 days

OneCare Essential must be purchased at the same time as the MC9300, or within 30 days of the device purchase. Do not leave activation too late — once the window closes, the option to add the plan is lost.

How Vaivatta helps

We handle the activation process and guide you through each step of the service procedure if a repair is ever needed. Get in touch and we will make sure your device is correctly covered from day one.