Honeywell service

Honeywell Edge Service Platinum – CK65 Handheld Terminal

Honeywell Edge Service Platinum is a comprehensive maintenance and support agreement designed to keep your Honeywell CK65 handheld terminal running day after day. A five-year contract term means your device servicing is sorted well into the future — no annual renewals, no renegotiations, no unexpected gaps in cover.

What the service includes

The Platinum tier covers device repair and maintenance with a two business-day response time. When your CK65 breaks down or starts playing up, you are not left waiting and wondering. This is a New Contract, so it is the right choice when you are taking out cover on a device for the first time.

• ·Response time: 2 business days — a fault is picked up quickly so work can carry on
• ·Contract length: 5 years — predictable cost, no annual surprises
• ·Compatible device: Honeywell CK65 handheld terminal
• ·Contract type: New Contract

Why a service agreement makes sense

Handheld terminals are the backbone of warehouses, shop floors, and logistics operations. When a device fails at the worst possible moment — mid-stocktake, on a delivery day, or in the middle of a busy season — every hour offline costs you. Edge Service Platinum gives you a clear, direct channel to getting the problem resolved. You do not need to figure out who to call or who is responsible for the repair.

The five-year term also makes budgeting straightforward. You know in advance what device maintenance costs, and there are no unexpected charges on the invoice at the end of the month.

Who this is for

This service is a practical fit for small and medium-sized businesses where the CK65 is in daily use and there is no in-house IT team to handle hardware faults. Get in touch with Vaivatta and we will help you activate the agreement and make sure cover is in place before you need it.