Honeywell service

Honeywell Edge Service Platinum — CK65 Handheld Terminal

A handheld terminal failure in the middle of your busiest warehouse shift stops work faster than almost any other equipment problem. The Honeywell Edge Service Platinum service contract is built for exactly that situation: when your CK65 breaks down, you get it back in working order within two business days — no lengthy waiting, no confusion about who handles what.

What the contract covers

Edge Service Platinum is Honeywell's most comprehensive service tier for the CK65 series. The three-year contract period covers repair or replacement of the device with a two-business-day turnaround from the moment you report the fault. You don't need your own technical staff or relationships with multiple repair shops — one contract covers the device for the entire agreement period.

This is issued as a New Contract, so it fits the situation where you purchased your CK65 without a service agreement, or where a previous agreement has expired.

Who this is for

The service is designed for small and medium-sized businesses where the CK65 is in active daily use — warehouse logistics, goods receiving, or field work. If the device is critical to your operations and you don't keep a spare on the shelf, a two-day turnaround keeps any downtime short.

Why a service contract makes sense

Without a contract, repairing or replacing a handheld terminal can take weeks, and the cost arrives as an unwelcome surprise. With Edge Service Platinum, you know upfront what servicing costs and how quickly the device comes back into use. The three-year term covers the typical working life of the CK65 without you having to renegotiate every year or wonder whether the device is still under warranty.

Get in touch with Vaivatta and we will help activate the contract and confirm it covers your specific CK65 unit.