Epson CoverPlus Onsite
Epson CoverPlus Onsite – three-year on-site service plan for TM-J7000, TM-J7200, and TM-J7700 multi-station printers. Problems get resolved at your premises, not in a repair queue.
About
Epson CoverPlus Onsite – Three-Year Service Plan
Epson CoverPlus Onsite is Epson's official service cover for the TM-J7000, TM-J7200, and TM-J7700 multi-station printer range. The plan runs for three years from the day you put the printer into use — so you know exactly what you have from the start.
What happens when something goes wrong
When your printer stops working, you won't be packing it up and posting it off or waiting weeks to see it again. An Epson technician comes to you. If the printer can't be fixed on the spot, it gets swapped out — so your till keeps running and the queue at the counter doesn't grow.
The TM-J series is built for busy daily use in restaurants, cafés, and retail shops where several checkout points print at the same time. When a printer like this goes down during a Friday evening rush, every customer waiting is a sale you're not making. CoverPlus Onsite reduces that risk in a concrete, practical way.
Three years of predictable costs
The plan covers three full years with a fixed cost you know up front. There are no surprise bills from individual call-outs — one agreed amount covers the whole period. That makes budgeting straightforward, whether you're running a single café or several shop locations.
Who this plan suits
- Restaurants and cafés running a TM-J7000, TM-J7200, or TM-J7700 day in, day out
- Retailers where multiple checkout points run at the same time and the printer is a critical part of taking payment
- Owner-operators who want to know in advance that a technical problem will be handled without them having to chase it themselves
Vaivatta handles the activation
If you'd like us to register the plan on your behalf, or if you have questions about what's included, get in touch with Vaivatta. We'll take care of the steps needed so cover starts from the right date — no loose ends.