Citizen CBM-920II, RS232

Citizen CBM-920II – Dot Matrix Receipt Printer for Daily Use

The Citizen CBM-920II is a dot matrix receipt printer built for the kind of daily punishment that comes with running a busy café, restaurant, retail shop, or workshop. It connects via RS232, prints on 58 mm paper, and gets out of the way so you can focus on customers.

Works with the setup you already have

The RS232 serial connection is compatible with a wide range of both older and current point-of-sale systems. An open-cable-end cable is included in the box, so you can wire it into your existing setup without an extra trip to a supplier. If you need a hand with the installation, get in touch with Vaivatta and we'll take care of it.

Dot matrix technology handles heat and hard use

Unlike thermal printers, dot matrix technology does not depend on heat-sensitive paper. In practice, this means your receipts stay legible even when the printer sits near a kitchen pass or a warm counter — no faded printouts, no re-rolls of specialist paper. Print width is 24 columns on 58 mm media, and the print speed handles a normal day at the till without backing up the queue.

Less to maintain, fewer surprises

Dot matrix printers do not have a thermal head wearing down with every receipt. That removes one of the most common causes of unexpected maintenance mid-week. The CBM-920II is manufactured in Japan and comes with a 24-month warranty, so if something does go wrong you have a clear path to a fix without a cost argument.

Built for the moment the till has to work

On a busy Friday evening, the last thing you need is a printer that stops cooperating. The CBM-920II is not the flashiest option on the shelf, but it does its job the same way every day. For an owner running the business themselves, that consistency is worth more than a spec sheet full of features you'll never use. One fewer thing to worry about is the point.

Technical specifications

• ·Print method: Dot matrix
• ·Media width (max.): 58 mm
• ·Print width: 24 columns
• ·Print speed (max.): 2.5 lps
• ·Interface: RS232
• ·Included: Cable with open cable end
• ·Warranty: 24 months
• ·Country of origin: Japan